Returns & Exchanges
At USSA, we want you to love your home as much as we do, which is why we offer a 30-day return window for all unused furniture and decor items. If your purchase isn't the perfect fit for your space, we are here to make the return process seamless and stress-free.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all hardware and assembly instructions are included.
- 3.Label and Ship
Print your prepaid shipping label and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the item, your refund will be processed back to your original payment method within 5-7 business days.